Maintenance and servicing of you coffee equipment is an action that should be routine. On this
page we look at these maintenance actions, and any problems that may occur due to the lack of the procedures,
or if they are not completed successfully
Jura Coffee Machine Maintenance
Please find below a guides on how to maintain your Jura coffee machine. The Quick
Reference is a corrected version of the manual Jura Provide.
Quick Reference for Maintenance Programs
Please note This guide does not replace the Operating Instructions.
For details and cautions you must read all instructions.
Cleaning (duration: approx. 15 mins)
Decalcifying (duration: approx. 60 mins)
When the machine is displaying Display text: READY / CLEAN
Press maintenance key down until the display shows EMPTY / TRAY
Remove and empty drip and grounds tray and place back into the machine
Place a receptacle (approx. 1 litre) under the coffee spout
Press maintenance key, machine will rinse
Wait for machine to display text: ADD / TABLET
Open funnel cover (see left)
Drop in JURA cleaning tablet and close cover
Press maintenance key
Machine will start process
Display text: EMPTY / TRAY
Empty drip and grounds tray and place back into the machine
Wipe out filler funnel for ground coffee with a dry cloth after the cleaning program has finished.
When the machine shows: DECALCIFY
Switch machine off using the ON / OFF key
Hold maintenance key down until the display shows EMPTY / TRAY
Empty drip and grounds tray and place back into machine
Carefully remove the Easy-Auto or Profi-Cappuccino Frother
SOLVENT / IN TANK is displayed
Remove water tank and empty it
Completely dissolve contents of a blister (3 tablets) in 0,5 litres of water,
this can take a while
Pour solution into the empty water tank
Place water tank back into machine
Place a receptacle (at least 0.5 litre) under the spout
Turn tap to steam position
DECALC.ON is displayed
When CLOSE / TAP displayed turn tap to the initial position.
The process now starts cleaning the inside of the machine
EMPTY / TRAY is displayed.
Empty drip tray and reinsert
FILL / WATER is displayed.
Make sure that you rinse the water tank well then, fill with cold fresh water place it back into machine
OPEN / TAP displayed
Place receptacle under spout
Turn tap to steam position
When CLOSE / TAP displayed turn the tap back to the initial position
EMPTY / TRAY displayed
Empty drip tray and reinsert
Reassemble the Easy-Auto-Cappuccino Frother
Shift receptacle under height-adjustable coffee spout
Press maintenance key
Tip: After this process press rinse, and smell the water, if it smells a
little vinegary then the pills were not fully dissolved when the process was
started, so run about 220ml out of the hot water spout.
Changing the filter (duration: approx. 5 mins)
After 50 litres of water or after 2 months the filter cartridge needs replacement.
Display text: READY / FILTER
Switch machine off using the ON / OFF key on front panel
Press maintenance key until CHG FILTER / OPEN TAP displayed
Remove and empty water tank
Flip up cartridge holder (1)
Remove old CLARIS filter cartridge from tank and recycle
Place new filter cartridge (2) into water tank, applying slight pressure
Close cartridge holder (1) (engages with a click)
Fill water tank and place back into machine
Place a receptacle (at least 0.5 litre) under Profi/Easy-Auto-Cappuccino Frother
Turn tap to steam position
Turn tap to initial position when CLOSE / TAP display prompts you to do so
Cleaning the Xf50
A video on how to run the cleaning process on the older Xf50. This provides a step by step process for you to follow
Cleaning the Jura J9
A video on how to run the cleaning process on new J9. This provides a step by step process for you to follow
Frother Maintenance
This section looks at how to maintain your automatic milk frothing
equipment that comes with the Jura coffee machines.
Cleaning the Easy Cappuccino Frother
Professional Cappuccino Frother Cleaning
The Easy Cappuccino Frother needs to be cleaned regularly.
We recommend at least once a week, but it is best once a day (normally at the end of the day)
Carefully Remove the unit for the machine by sliding it forward and down
Disassemble the whole easy frother into the pieces shown on the right,
paying special attention to the top valve and the holes in the tap
Clean each piece, and reassemble
Re attach to the machine
Run about 150 ml of water through the unit to clear any residual milk
If you have problems frothing repeat, and run more water through
Make sure that when you reassemble the tap is flush with the rest of the unit, and
the tap is pointing upwards as shown on the left, if it is turned then the unit will not flush
To clean the milk tube, merely soak overnight with a dash of lemon or vinegar, or pass a string through
the tube slowly and clean it by moving the string around.
Note: if it is turned then the frothing portion of the unit is by passed.
Tip: rinse the frother with fresh water after use. To do this, dip the hose in
a container of water and draw off steam until only clean water flows.
Like the Easy Cappuccino Frother the Professional Cappuccino Frother needs to be cleaned regularly.
We recommend that you only do this if you have already tried cleaning the professional frother
wuth the cappuccino cleaner liquid, or water, and it is still not producing the results expected.
Carefully Remove the unit for the machine by sliding it forward and down
Disassemble the whole profi frother into the pieces shown on the right. The
tap should be turned to face the frothing tube, and should be gentle prized out,
no excessive force should be required
Clean each piece, paying special attention to the top valve and the holes in the tap and reassemble
Re attach to the profi professional frother machine
Run about 150 ml of water through the unit to clear any residual milk
If you have problems frothing repeat, and run more water through
Make sure that when you reassemble the tap is flush with the rest of the unit, and
the valve is properly cleaned and re-inserted
To clean the milk tube, merely soak overnight with a dash of lemon or vinegar, or pass a string through
the tube slowly and clean it by moving the string around.
Tip: If you run water through your profi or easy-frother after you have used it,
like you would milk, then you can avoid doing this maintenance
If you want to clean the tube itself a little vinegar or lemon juice in some water is good. You
can always Contact Us for an extra tube
Maintenance Schedule & Error messages
Maintenance Program
Error Messages
One of our clients put the below schedule together. Thank you to Sergio Sagrestano, for providing it.
Instructions on how to do each item are found in the manual of your Jura
Maintenance
What?
When?
Duration
Daily Operations
Rinse & Fill Water Tank
Before first switching machine on in morning
<5 min
Rinse Machine
When first switching machine on in morning
<1 min
Filling Water
As required between meetings
<2 min
Empty Coffee Grounds & Drip Tray
As required between meetings
<5 min
Fill Coffee Beans
As required between meetings
<5 min
General Cleaning
Daily, before first meeting
10 min
Monthly
Cup Counter Check
Every month, Every 10,000 cups send to Quaffee for service
<5 min
Cleaning Operation
as above
End of day when message on Display is READY CLEAN
15 min
Decalcifying
as above
End of day when message on Display is READY DECALCIFY
40 min
The Jura's are exceptionally reliable and hence seeing an error message on a machine is rare.
In the rare event that this does occur then here are some guidelines:
Error
Description
ERROR 1, ERROR 3, ERROR 4, ERROR 5
Please Contact Us Your machine needs to be
returned for service.
ERROR 2
Your machine is too cold. The heating sensor does not react:
Turn the machine off.
Keep the machine at normal room temperature (18°C or higher) for 2 hours.
Then turn it on again.
If display still shows ERROR 2 Contact Us Your machine needs
to be returned for service.
ERROR 6, ERROR 7, ERROR 8
Follow these steps:
Turn machine off, turn the main power switch off and unplug machine for at least one minute.
Turn machine on again. If the error message comes up again, try one more time.
If the message persists, Contact Us Your machine needs
to be returned for service.
021 794 2988
