Maintenance, Servicing and Tips
Maintenance and servicing of you coffee equipment is an action that should be routine. On this
page we look at these maintenance actions, and any problems that may occur due to the lack of the procedures,
or if they are not completed successfully
Jura Coffee Machine Maintenance
Please find below a guides on how to maintain your Jura coffee machine. The Quick
Reference is a corrected version of the manual Jura Provide.
Quick Reference for Maintenance Programs
Please note This guide does not replace the Operating Instructions.
For details and cautions you must read all instructions. |
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| Cleaning (duration: approx. 15 mins) |
Decalcifying (duration: approx. 60 mins) |
When the machine is displaying Display text: READY / CLEAN
- Press maintenance key down until the display shows EMPTY / TRAY
- Remove and empty drip and grounds tray and place back into the machine
- Place a receptacle (approx. 1 litre) under the coffee spout
- Press maintenance key, machine will rinse
- Wait for machine to display text: ADD / TABLET
- Open funnel cover (see left)
- Drop in JURA cleaning tablet and close cover
- Press maintenance key
- Machine will start process
- Display text: EMPTY / TRAY
- Empty drip and grounds tray and place back into the machine
- Wipe out filler funnel for ground coffee with a dry cloth after the cleaning program has finished.
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When the machine shows: DECALCIFY
- Switch machine off using the ON / OFF key
- Hold maintenance key down until the display shows EMPTY / TRAY
- Empty drip and grounds tray and place back into machine
- Carefully remove the Easy-Auto or Profi-Cappuccino Frother
- SOLVENT / IN TANK is displayed
- Remove water tank and empty it
- Completely dissolve contents of a blister (3 tablets) in 0,5 litres of water,
this can take a while
- Pour solution into the empty water tank
- Place water tank back into machine
- Place a receptacle (at least 0.5 litre) under the spout
- Turn tap to steam position
- DECALC.ON is displayed
- When CLOSE / TAP displayed turn tap to the initial position.
- The process now starts cleaning the inside of the machine
- EMPTY / TRAY is displayed.
- Empty drip tray and reinsert
- FILL / WATER is displayed.
- Make sure that you rinse the water tank well then, fill with cold fresh water place it back into machine
- OPEN / TAP displayed
- Place receptacle under spout
- Turn tap to steam position
- When CLOSE / TAP displayed turn the tap back to the initial position
- EMPTY / TRAY displayed
- Empty drip tray and reinsert
- Reassemble the Easy-Auto-Cappuccino Frother
- Shift receptacle under height-adjustable coffee spout
- Press maintenance key
Tip: After this process press rinse, and smell the water, if it smells a
little vinegary then the pills were not fully dissolved when the process was
started, so run about 220ml out of the hot water spout.
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| Changing the filter (duration: approx. 5 mins) |
After 50 litres of water or after 2 months the filter cartridge needs replacement.
- Display text: READY / FILTER
- Switch machine off using the ON / OFF key on front panel
- Press maintenance key until CHG FILTER / OPEN TAP displayed
- Remove and empty water tank
- Flip up cartridge holder (1)
- Remove old CLARIS filter cartridge from tank and recycle
- Place new filter cartridge (2) into water tank, applying slight pressure
- Close cartridge holder (1) (engages with a click)
- Fill water tank and place back into machine
- Place a receptacle (at least 0.5 litre) under Profi/Easy-Auto-Cappuccino Frother
- Turn tap to steam position
- Turn tap to initial position when CLOSE / TAP display prompts you to do so
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Frother Maintenance
| Cleaning the Easy Cappuccino Frother |
Professional Cappuccino Frother Cleaning |
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The Easy Cappuccino Frother needs to be cleaned regularly.
We recommend at least once a week, but it is best once a day (normally at the end of the day)
- Carefully Remove the unit for the machine by sliding it forward and down
- Disassemble the whole easy frother into the pieces shown on the right,
paying special attention to the top valve and the holes in the tap
- Clean each piece, and reassemble
- Re attach to the machine

- Run about 150 ml of water through the unit to clear any residual milk
- If you have problems frothing repeat, and run more water through
- Make sure that when you reassemble the tap is flush with the rest of the unit,and
- the tap is pointing upwards as shown on the left, if it is turned then the unit will not flush
- To clean the milk tube, merly soak over night with a dash of lemon or vinegar
- Note: if it is turned then the frothing portion of the unit is by passed.
Tip: rinse the frother with fresh water after use. To do this, dip the hose in
a container of water and draw off steam until only clean water flows.
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Like the Easy Cappuccino Frother the Professional Cappuccino Frother needs to be cleaned regularly.
We recommend at least once a week, but it is best once a day (normally at the end of the day).
- Carefully Remove the unit for the machine by sliding it forward and down
- Disassemble the whole profi frother into the pieces shown on the right. The
tap should be turned to face the frothing tube, and should be gentle prized out,
no excessive force should be required
- Clean each piece, paying special attention to the top valve and the holes in the tap and reassemble
- Re attach to the profi professional frother machine

- Run about 150 ml of water through the unit to clear any residual milk
- If you have problems frothing repeat, and run more water through
- Make sure that when you reassemble the tap is flush with the rest of the unit, and
- the valve is properly cleaned and re-inserted
- To clean the milk tube, soak over night with a dash of lemon or vinegar
- Note: if it is turned then the frothing portion of the unit is by passed.
Tip: If you run water through your profi or easy-frother after you have used it,
like you would milk, then you can avoid doing this maintenance
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If you want to clean the tube itself a little vinegar or lemon juice in some water is good. You
can always Contact Us for an extra tube
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Frothing & Temperature
| Micro Foam |
Coffee Temperature |
We know some people prefect the kind of cappuccino that barista's have made famous, so how
can you do this with your Jura.
Well it is actually quite easy. You do need to have an Easy or Profi frother then you also need a frothing jug,
and we also recommend a temperature gauge
Once you have all these goodies (the are available from us click
here to read about them
- Pour about 2.5 cm in the jug, for 1 cup we recommend a 0.6 litre jug
- Insert the frothing tube that came with your Jura into the jug, submersing it in the milk
- start the frothing process as normal
- check the temperature gauge to see when 60°C is shown (or the milk is about 3 times the size it was)
- stop the frothing process
- let the milk settle (it takes about the same time to settle as to prepare an espresso
- The pour the milk into the cup, and enjoy
This kind of milk is perfect for what some call a flat white, but we call a cappuccino
If you like this kind of coffee, we recommed
you select a medium to full bodied coffee
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The Jura range of coffee machines is correctly designed to brew coffee at the perfect
temperature namely: 93°C (or 87 for some models where temperature is considered normal). The only
time an Impressa will not do this is if some thing is wrong, here are some possible pointers:
- the coffee filter is partially blocked
- it has not been cleaned when requested, or not cleaned with a Jura cleaning tablet
- it has not been decalcified properly when decalcification was requested
- it has been idle for over 30 minutes and has not been rinsed (the J-5 and Z-5 detects this
automatically)
We therefore suggest for following:
- to rinse the machine into the cup before making coffee then dispose the coffee rinse, then
prepare the coffee. This is good for two reasons it preheats the brewing “plumbing” and
it also gets rid on dirty water.
- Change the brewing temperature (F50 and above), see the manual on how to do this
- If you are adding milk, the average fridge keeps milk at 4°. 4° plus 93° means the
average is about a high 60°, which is perceived as cold. So either steam the milk or froth it, or if
you have a profi-frother set the setting on the frother to hot milk
- Drink from a smaller cup, the larger the cup the more likely it is for the 93° to be close to
80° by the time the coffee is finished pouring. So make a smaller cup, it also tastes better!
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Maintenance Schedule & Error messages
| Maintenace Program |
Error Messages |
One of our clients put the below schedule together. Thank you to Sergio Sagrestano, for providing it.
Instructions on how to do each item are found in the manual of your Jura
| Maintenance |
What? |
When? |
Duration |
Daily Operations |
Rinse & Fill Water Tank |
Before first switching machine on in morning |
<5 min |
| Rinse Machine |
When first switching machine on in morning |
<1 min |
| Filling Water |
As required between meetings |
<2 min |
| Empty Coffee Grounds & Drip Tray |
As required between meetings |
<5 min |
| Fill Coffee Beans |
As required between meetings |
<5 min |
| General Cleaning |
Daily, before first meeting |
10 min |
| Monthly |
Cup Counter Check |
Every month, Every 6000 cups send to Quaffee for service |
<5 min |
| Cleaning Operation |
as above |
End of day when message on Display is READY CLEAN |
15 min |
| Decalcifying |
as above |
End of day when message on Display is READY DECALCIFY |
40 min |
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The Jura's are exceptionally reliable and hence seeing an error message on a machine is rare.
In the rare event that this does occur then here are some guidelines:
| Error |
Description |
ERROR 1, ERROR 3, ERROR 4, ERROR 5 |
Please Contact Us Your machine needs to be
returned for service. |
| ERROR 2 |
Your machine is too cold. The heating sensor does not react:
- Turn the machine off.
- Keep the machine at normal room temperature (18°C or higher) for 2 hours.
- Then turn it on again.
- If display still shows ERROR 2 Contact Us Your machine needs
to be returned for service.
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ERROR 6, ERROR 7, ERROR 8 |
Follow these steps:
- Turn machine off, turn the main power switch off and unplug machine for at least one minute.
- Turn machine on again. If the error message comes up again, try one more time.
- If the message persists, Contact Us Your machine needs
to be returned for service.
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